Help Center

1st Way (Preferred):

1. Use the drop-down menu and select the target device on the Play Store app and then tap on install button.

2. Check your watch device – you should see download status icon.

3. Once installed, you need to activate watch face (set it as a current one). You can do it in two ways – to check how look below at – How to activate?

2nd Way (Companion app)

1. Use watch face companion app (downloaded to your phone with watchface). Make sure your watch is connected to your phone via Bluetooth.

2. Tap on „Install on watch” button.

3. On your watch device, play store listing will open. Tap „Install”.

4. Once installed, you need to activate watch face (set it as a current one). You can do it in two ways – to check how look below at – How to activate?

Note:
If you’re stuck at payment loop (Google Play asking you to pay again), it could be a sync problem between your watch and Google’s server or you use an email that not associated with your watch.

You can try disconnecting / reconnecting watch from your phone and try again. To do this quickly, set the 'Airplane’ mode on watch and deactiate it after a few seconds.

In any case, you don’t have to worry, Google can charge you only one time for the content purchased from the same Google Account. Any duplicated payment is automatically cancelled later.

3rd Way (Play Store Website)

1. Open watch face link in a web browser (Chrome, Safari) on PC / Mac. You can search for the watch face in play.google.com or use Share button to share link from Play Store app.

2. Click 'Install on more devices’ and select your watch. If your watch device is not listed, ensure you’re logged in with same Google Account as at your smartwatch.

3. After a few minutes, watch face installation will start on your watch device (be sure it is connected to your phone via Bluetooth or has active WiFi connection.

4. Once installed, you need to activate watch face (set it as a current one). You can do it in two ways – to check how look below at – How to activate?

How to activate?

Once installed, you need to activate watch face (set itas a current one). You can do it in two ways:

1 – To activate on watch device directly, long-press
on watch screen, swipe left, tap „add watch face” – and find you newly watch face.*
* In this gallery, you will find all of your installed watch faces. Search for the DigitX watch face that you have already installed.

2 – You can also activate watch face from the wearable app (Galaxy Wearable, Fossil, Pixel Watch, etc. Smartwatch apps)*
*Note: You can verify that the watch face is actually installed on your watch in the Google Play App – My Apps section.

• Once you find it, tap on the watch face and ALLOW the application to access sensors data about your vital signs.